Wednesday, October 6, 2010

What annoys me at work

I've been working at H-mart for a little over a year now which I'm amazed by. I would have never imagined that I would be dedicated enough to work for this long but now that a year has passed, it wasn't really too bad. I can see now how people can end up working for companies for 10+ years.

I decided to make a top ten list on what I hated/annoyed most from working as a cashier in an Asian grocery store. I swear, cashiers at Giant and Safeway don't have it as bad as me because they don't have to deal with the crap that Asian grocery stores do.

Top 10 things I hate:

10. Working during holidays
I remember asking my manager what days H-mart is closed and he just gave me a sly smile and a reply. "We don't". I was shocked. I can see why the business would be open for the less important holidays like labor day, martin luther king day, columbus day, memorial day, etc. But what about Thanksgiving, christmas, and new years? This past year, I worked all three of those holidays and it SUCKED. Nothing is as depressing as working on christmas night.

9. Language barrier
There isn't a single person that works with me at H-mart who can speak english fluently to have a conversation with. They either know korean or spanish. I can speak korean on a decent level but there is still a clear barrier with trying to get to know my co workers. And with the spanish coworkers, we have very limited conversations. Literally everyday we say the same thing to each other. "Como estas?" "Muy bien". That's it. Occasionally we will say simple phrases that we both understand like "consado" for I'm tired. I used to work at AMC movie theaters which I hated but at least I had people to talk to.

8. Lady with the jacked up coins
I swear to you, there's this old lady that comes to H-mart often, and every effing time she comes, she comes to my line and she pays with change. There's a few people who do this but they usually pay with quarters. This lady straight up whips out a bag with a shit load of pennies, couple nickels, and few dimes. No quarters. But that's not it. Literally every single one of those coins went through some kind of acid attack. I don't understand this ladies purpose for doing this to me. It's like she purposely collects jacked up, erosive coins and comes to H-mart to piss me off. I can't even accept coins like this because I can't give other customers change with these coins. People won't accept it. I'll tell this lady "I'm sorry but these coins are damaged. I can't accept them" but she doesn't understand a single thing I say and I end up accepting them. She doesn't even count the change herself and hand it to me. She just dumps it on the counter and expects me to count it.

7. 10 cent discount maniacs
In H-mart, we have these bags that we sell for a dollar. They are made of some kind of cloth material and it is sold so that customers can bring it when they go grocery shopping so that they can help the world by not consuming plastic bags. We give them a 10 cent discount per bag that they bring. It clearly says on the sign that we only do this for H-mart bags but some people don't read that shit. Only like 5% of customers bring their own bags so its not very common. Some bring a couple bags because they are doing it to recycle, not to save 10 cents. But there are those that are so cheap that they will go crazy as if you forget to discount 10 cents. I forget often to do the discount because A. very few people bring their own bags and B. very few people who do bring bags care about 10 cents. But some ladies will start yelling and go ape shit if you forget to take out 10 cents.

6. Last minute shoppers
H-mart closes at 11 but there are those people, evil people, who come at 10:55 to ruin your life. I tell them that we are closing in 5 minutes but they don't care. They just keep shopping even tho it's 11. I tell them we're closed but they continue to shop. What can I do here? Use force and drag them out? I can't do anything. It's just a shitty spot to be in. I remember this one dude I told him we are closed and he gets really angry and says "WHAT THE HELL AM I SUPPOSED TO DO THEN? JUST STOP NOW? I'M NOT DONE SHOPPING FOR MY GROCERIES. YOU EXPECT ME TO JUST LEAVE IN THE MIDDLE OF SHOPPING?"..... What the fuck? Answer is simply yes, get the fuck out.

5. People who ask dumb questions
I get asked a lot of dumb questions. Some of the top ones are "Do you guys accept cash? What about credit?", "So this is an asian grocery store so do you guys ONLY sell asian food?". This one korean ahjumma came up to me and asked what kind of spices you were supposed to put in some jjigae I've never heard of. How do you expect a 20 year old male to know that?

4. I only brought 50 dollars
These people are just straight up dumb. After I scan all their groceries and tell them its 78 dollars or so, they say oh I only have 50 dollars. If you knew you only have that much, then why would you get so many groceries that is CLEARLY going to exceed that amount? I end up having to void all their shit to lower it to $49.87.

3. Scammers
I know the difference between a white cabbage and green cabbage. White cabbages are lighter in color and are flatter than the green. I also know the difference between an american eggplant and an italian one. Italian ones are smaller and are shaped differently. I also know the difference between regular tomatoes and beef tomatoes. Beef tomatoes are bigger, redder, and has a sticker on them. All these items and its counter parts have a significantly different price. American eggplant can go for 79cents a pound while Italian ones will go for 3.99$ a pound. I know this shit by heart but their are those customers that try to scam you and swear to god that it is the American one and not the italian to get the cheaper deal. You can't scam a scammer.

2. Smelling like fish/chicken
I have to scan a lot of fish and chicken in plastic bags which often times are leaking with the disgusting blood from the animal. The smell of fish I got used to but the smell of chicken blood disgusts me to this day. I end up squirting hand sanitizer every time I touch a bag of chicken. But the worst one is Pork Uteri. You probably have no idea wtf that is but subconsciously you do. Just imagine the most disgusting thing you can think of eating from a pork and imagine how bad it smells. Puts me on tilt.

1. Customers who don't bag their own groceries
I understand that it is my job to bag your groceries but a little help won't hurt. I would say only about 10% of people bag their own groceries. I hate those customers who buy $100+ of groceries and just watch it pile up with nobody to bag it but they don't do anything. They just stare at me, expecting me to do everything.

Sorry for the rant.

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